Make sure to take the following steps in the following order:


  1. Plug cable into tablet
  2. Plug cable into lock
  3. Go to Manage Property > Door Operations > Connect to CO/CT Lock


If the following steps do not work after several tries, contact StratIS: 215.798.1020



More details:


To update the CT5000 panel with the StratIS tablet, you will need to do the following:

  1. Find the CT5000 control board and look for the USB port.  It might be on the outside of the box, somewhere next to the box, or inside the box directly on the board.  
  2. Sign into the StratIS app on the tablet and make sure the door file has been downloaded.  ( Clear door files first if they were not clear before downloading this door file. )
  3. Connect the CO/CT ( StratIS USB ) cable to the StratIS table with the adapter.  
  4. Plug the other end to the USB port for the CT5000.
  5. In StratIS, go to Door Operations / Devices ( depending on the version you are running ) and run through the steps to apply the updated door file and program the door.