Procedure

  • From the Client main screen, select the Manage People button > Add Person.
  • From Add Person screen, select the Transactions tab.
  • Click in the box to the left of Receive Live Transactions to enable this feature. The box has an x when this function is enabled.
  • Click in the box to the left of Include Credential Not Found Transactions to enable this feature. The box has an x when this function is enabled.
  • Present the card at a conveniently located reader.
  • The card transaction is listed as Accessed Denied - Card Not In ACU.
  • Right click on the transaction and from the pop-up screen, select Add Credential.
  • The credential number is inserted in the card number field in its large card number format regardless of the type card.
  • Complete the relevant cardholder fields.
  • Click on the Save button when you have completed entering the information.
  • Click on the Back button until you are at the main screen or for a previously viewed screen select the Navigation History down arrow to the right of the Back button.