To manage your NDE lock with the ENGAGE cloud-based web and
mobile applications, it must be commissioned with the ENGAGE app.
Before commissioning, the lock must be fully assembled with the
batteries installed and the battery connector plugged in. The battery
cover MUST be installed.
CAUTION
If the lock has been put into Standalone/Construction Access
Mode, a Factory Default Reset (FDR) will need to be performed
(see Factory Default Reset).
1. Sign in to the ENGAGE mobile app.
2. iOS: Select “Connect from the tab bar at the bottom of the screen.
Android: Select “Connect to Locks” from the menu.
User Guide
3. Select the “+” icon in the upper right corner.
4. Follow the lock commissioning wizard to complete initial setup of
the lock.
Locks can be commissioned as new, from a previously created profile,
or cloned from an existing lock in your site. Upon selecting from these
options (described below), the LED on the outside of the lock will begin
blinking red to indicate connectivity with the app.
• Select “Create New” to commission the lock with new configuration
and access rights. This is the most common scenario when
commissioning a lock.
• Select “Assign” if you have already created a profile for the lock in
the “Manage Locks” view in the mobile app or in the ENGAGE web
portal (if you have already created the lock in the ENGAGE cloud).
• Select “Clone” to give the lock the same configuration and access
rights as another lock you’ve already commissioned on your site.
If you’re unsure which option to choose, select “Create New.”
When commissioning multiple locks for a site, remove the
battery cover from all locks except for the lock you are
commissioning. This will ensure that you are connecting to and
commissioning the intended lock.